Orders are accepted subject to prices in effect at the time of shipment of this price list and prices are subject to change without notice. The published pricing schedule shows suggested list prices and is subject to a trade discount as determined by MAAX Canada Inc. (hereafter “MAAX”). Orders will be invoiced at the price in effect at the time the orders are placed. Selling prices may be readjusted without notice during the year, for instance if transportation costs increase due to fuel surcharges.
The acceptance, shipment or delivery of any order is conditional upon approval of MAAX’s credit department and upon these sales terms and conditions applying to the order and not any others, unless specifically agreed to in writing by MAAX. MAAX reserves the right to require satisfactory security for performance of the purchaser obligations prior to making shipment on any order. Any sold merchandise remains the property of MAAX until full payment is received, in accordance with applicable laws, such as the Uniform Commercial Code — Sales in the United States.
General payment terms are net 30 days. A rate of 2% monthly (26.82% per annum, compounded monthly) will apply on overdue accounts. No goods will be delivered to customers not complying with our sales and payment conditions.
All prices published are exclusive of applicable taxes.
If, upon receipt, the recipient notices that certain products are missing, he must immediately notify our customer service department. The recipient must then indicate which products are missing on the delivery slip and countersign it. The enclosed bill of lading allows you to verify shipped and received merchandise.
Damage occurring in transit is the responsibility of the carrier. MAAX will not be held responsible for shipping damage. The product should be carefully examined by the user or installer at time of receipt to ensure it is damage free. If any damage is discovered, it should be noted on the freight bill, and a claim should be filed against the carrier as soon as possible. Inspection of the unit prior to installation is the responsibility of the installer or building contractor who acts on behalf of the user, or the user himself. They are responsible for ensuring that the unit is free of defect or damage. In the event of a problem, the unit must not be installed. MAAX is not responsible for failures, costs, damages or claims that could have been discovered, repaired or avoided by proper inspection and testing prior to installation.
MAAX provides a selective and conditional merchandise return program.
Product may be returned to MAAX under the following conditions:
Products are not eligible for return to MAAX under the following conditions:
Prior to returning merchandise a MAAX customer must complete and submit the RGA Request Form supplying general and specific information about the unit(s) for return. MAAX must then authorize and approve the return in writing by issuing an RGA number.
All products are subject to inspection prior to credit reimbursement, and MAAX reserves its right to reduce such reimbursement as follows:
Orders must be cancelled with in 24 hours of receipt of MAAX’s confirmation. All cancellation requests must be made by fax and be confirmed by MAAX.
MAAX reserves the right to discontinue products at any t