Frequently Asked Questions

GENERAL

  • Q - Why should I choose an acrylic bathtub, tub shower or shower?
    • A - Acrylic holds many advantages over traditional materials such as porcelain and cast-iron, the most immediately noticeable being it is lightweight. This is most critical if your bathroom is not on a ground floor in terms of installation ease and floor weight load.

      MAAX uses high-quality cast acrylic that is thick, strong and durable. It has a soft, luxurious feel that is warm to the touch and retains heat, such as that from your bathwater. Integrated color pigment means it won't fade and even helps hide the minor scratches that come with normal use over time. It resists most cracks and chips, and any that do occur can be easily repaired.

      Acrylic is non-corrosive and non-porous. It won't rust and is highly resistant to mold, mildew and staining from minerals in water, crayons and even permanent markers. This also makes it easy to clean with mild, non-abrasive cleaners including dishwashing soap.

  • Q - What is the difference between options and accessories?
    • A - Options must be factory installed on your product, such as one of our whirlpool massage systems. Accessories, such as trim kits and grab bars, come separately and may be ordered after the product is installed. They don't usually require professional installation.

BATHTUBS & SHOWER TUBS

  • Q - Can I add a massage system to my bathtub after it is installed?
    • A - No. Massage systems, such as air-injection jets and whirlpools, must be installed during the manufacturing process.

SHOWERS & SHOWER DOORS

  • Q - Do all shower doors fit on showers with acrylic walls and tiled walls?
    • A - No. Unlike acrylic walls, the thickness of tiled walls will vary and this affects the type and size of door openings required. 

  • Q - Can I order my shower door after I have built my tiled shower?
    • A - You will save time, money and hassle if you select your shower door before starting work. With your door on hand, it's easy to ensure a proper fit in the opening before installing tile. Waiting until after the tile is installed my require you to purchase a custom-fitted door to match the opening.

SHOWER DOORS

  • Q - Why do the prices of shower doors vary greatly?
    • A - Shower doors price will vary for several reasons. The most common are size, glass type and thickness, and features. Generally, the thicker the glass, the more expensive the door. Certain features, such as adjustable hinges that compensate for non-plumb walls, will also increase the price.

  • Q - What are the main advantages and disadvantages between pivot and sliding doors?
    • A - In general, you can't go wrong choosing either. Pivot doors require more clearance and are usually best for larger bathrooms. They also allow easier user accessibility in and out. However, despite improvements in their technology, pivot doors still allow some water to drip onto the bathroom floor when opened and closed. Sliding doors are ideal for bathrooms where space is a premium. They generally resist water spillage, but they tend to have smaller openings.